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Monday vs.Friday: Which tool is the best in 2024?

Find the ideal CRM solution for your business with our in-depth Monday vs. Friday CRM comparison. Read about their unique features, ease of use, integrations, pricing, and more!

Jay Hendricks
Written by
Jay Hendricks
Jay Hendricks
Jay Hendricks

CRM migration & integration expert
When not knee-deep in his vegetable garden, wrestling with weeds or shoo-ing his dogs away from his prized squash, Jay can be found day-dreaming about engaged and happy customers who never have to worry about their CRM because it’s working for them, not against them.

More from Jay Hendricks

Published: Jan 09, 2024

| Last updated on Jan 09, 2024

| 21 mins read

Selecting the right Customer Relationship Management (CRM) software is a critical decision for businesses aiming to streamline operations and enhance productivity. Among the myriad options available, monday sales CRM and Friday CRM have emerged as popular choices, each offering unique features and capabilities.

In this in-depth exploration, we will compare these platforms in terms of key similarities, differences, features, pros and cons, customer support, integrations, pricing, and more to help businesses make an informed decision based on their specific needs.

[Related article: monday.com vs HubSpot: What Is Your Choice?]

Monday vs Friday: Comparison Chart

Criteria

monday sales CRM

Friday CRM

Ease of Use

⭐4.8/5⭐

⭐4.5/5⭐

Customer Support

  • 24/7 live support
  • Online
  • Business hours

Pricing

  • Basic: €10 per seat per month (total €30/month, billed annually).
  • Standard: €14 per seat per month (total €42/month, billed annually).
  • Pro: €24 per seat per month (total €72/month, billed annually).
  • Enterprise: contact the sales team.

Pricing details are not provided on the website.

Free Trial

Free Plan

Here are some other robust CRM options to consider:

Best Overall

 

Salesforce

If you want to sell smarter and close more deals, Salesforce is the #1 CRM to consider.

Go to site

Best Sales 

 

Pipedrive

A sales-focused CRM that uses AI to automate repetitive tasks and manage leads and sales.

Go to site

Best for SMBs

 

Freshworks

Personalize engagement, shorten your sales cycle, and grow your business.

Go to site

Best for Service

 

Creatio

Personalize engagement, shorten your sales cycle, and grow your business.

Go to site

 

Key Similarities of Friday and Monday

1. User-Friendly Interface

Both monday sales CRM and Friday CRM prioritize providing user-friendly interfaces, ensuring ease of navigation and data management for users with varying skill levels. This emphasis on simplicity enhances the overall user experience.

2. Customization Options

Flexibility is a shared trait between the two platforms. monday sales CRM and Friday CRM offer a high degree of customization, allowing users to tailor the CRM environment to suit their specific business requirements. Customizable fields, workflows, and dashboards empower businesses to adapt the CRM to their unique processes.

3. Cloud-Based Accessibility

Recognizing the modern need for flexibility, both monday sales CRM and Friday CRM operate on cloud-based infrastructures. This ensures users can access their CRM data at any time and from any location, facilitating collaboration among remote or dispersed teams.


Monday or Friday: What are the differences?

  • Workflow Automation

While both platforms offer automation features, monday sales CRM distinguishes itself with its powerful workflow automation capabilities. This allows users to automate repetitive tasks, ensuring time efficiency and process consistency. Friday CRM, while also incorporating automation features, may not provide the same extensive capabilities as monday.

  • Collaboration Features

monday sales CRM excels in collaborative tools, featuring interactive boards, real-time collaboration, and task assignment capabilities. On the other hand, Friday CRM places emphasis on team collaboration as well, though its approach may be more streamlined compared to the robust collaboration features of monday.

  • Integration with Third-Party Apps

Integration capabilities vary between the two platforms. monday sales CRM boasts a vast library of integrations, seamlessly connecting with popular third-party applications such as communication tools, email platforms, and project management solutions. While Friday CRM also supports integrations, its library may not be as extensive as that of monday.

[Related article: monday vs Clickup - Which to choose?]


Monday vs. Friday: Main Features, Pros and Cons

monday sales CRM

User-Friendly CRM Choice

4.1

monday sales CRM is a fully customizable, dedicated sales platform. No code needed. It`s simple to set up and easy to use.

 

monday sales CRM tool is one of the most popular CRM programs with numerous beneficial features:

  • Contact Management: This function allows users to add, modify, delete, and manage their contacts in the CRM application with ease. 
  • Sales Pipeline Management: This feature enables customers to centralize and manage their entire sales pipeline efficiently. Users can immediately determine where leads are in the sales pipeline, track and manage them, and streamline the workflow.
  • Lead Capture: This feature allows users to automate the capture of leads from many sources and store them in one location for further management. 
  • Lead Management: Users may simply track and manage leads captured from various sources. They can qualify leads, sort them, and route them to the relevant stage of the sales pipeline for optimal segmentation.
  • Email Integration: The solution offers smooth Gmail and Outlook integration. It enables users to do all email-related functions, such as sending and receiving emails and logging sent emails, directly from the CRM environment.
  • Email Tracking: This feature allows users to track sent emails so that when leads view the emails, users are notified immediately away. 
  • Email Templates: The solution includes email templates that can be auto-filled with existing client data. Users can save time by sending more tailored emails to improve client engagement.
  • Activity Tracking and Management: Users can log any activity associated with leads and contacts, such as phone calls, emails, meetings, and notes. They can then track and manage such activities in order to stay on top of the communication.
  • Sales Forecasting: Using sales analytics, users may generate critical KPIs and create numerous reports. It can deliver precise sales forecasts to users.
  • Custom Dashboard: With custom dashboards, users may get rapid visualization for critical reports such as deals in progress, sales figures, and overall team performance.
  • Team Goal Tracking: This tool allows users to track and manage the goals of their teams. Individual team members and the entire team can simply view and track crack deals vs. time periods.
  • Integration: The platform seamlessly integrates with numerous popular programs that consumers may already be using, including Gmail, Outlook, and MailChimp. 

Pros:

  • Highly user-friendly; uses a spreadsheet-style structure for data entry and a low-code design for automations.
  • Great team collaboration tools such as a shareable whiteboard, file sharing and editing, and user assignment of tasks with notifications.
  • CRM solution that allows freelancers to build boards to manage various activities such as projects, sales, and marketing campaigns.
  • A vast library of integrations ensures seamless connectivity with various business tools.

Cons:

  • There is no free option, and all plans require a minimum of three users.
  • Lead and deal management functions are only available with the Standard CRM subscription ($14 per person, each month).
  • Email marketing capabilities are not available until you upgrade to the Pro CRM plan ($24 per user, each month).

Friday CRM

Friday CRM stands out for its user-friendly platform and a suite of features designed to streamline customer relationship management. Let's delve into some key features that set Friday CRM apart:

  • Calendar/Reminder System: With intuitive scheduling, color-coded categories, and easy-to-set reminders, users can stay organized and on top of their schedules.
  • Email Marketing: This feature includes customizable templates and analytics. Integrated with contact management, it ensures personalized and impactful email campaigns.
  • Task Management: This function allows users to organize, assign, and track tasks effortlessly. 
  • Project Management: This feature integrates seamlessly with task management, offering a holistic view of project workflows.
  • Lead Scoring: It helps businesses prioritize and qualify leads based on predefined criteria. 
  • Contact Management: This consolidated view enhances personalized interactions and exceptional customer experiences.
  • Quotes (Proposals): This feature streamlines the creation and management of professional quotes.

Pros:

  • Friday CRM's emphasis on simplicity ensures a user-friendly experience for all users.
  • Intuitive time-tracking features enable users to monitor and manage their time effectively.
  • Friday CRM provides a free plan, making it an attractive option for small to medium-sized businesses.

Cons:

  • While Friday CRM supports automation, its capabilities may not be as extensive as some competitors.
  • The library of integrations may not be as extensive as some competitors, potentially limiting connectivity with certain tools.

Friday vs. Monday: Ease of Use

- monday sales CRM

monday sales CRM strongly emphasizes user-friendly design, providing an interface that is intuitive and easy to navigate. The platform's drag-and-drop functionality, visual boards, and customizable templates contribute to a seamless user experience. Personalizing workflows and dashboards allows users to adapt the CRM to their specific needs, fostering a sense of familiarity and ease.

One notable feature contributing to monday's ease of use is the visual representation of data through colorful and interactive boards. This visual approach simplifies the tracking of tasks and projects, making it accessible even for users with limited technical expertise. The platform's commitment to simplicity extends to its collaboration tools, ensuring that teams can easily communicate, assign tasks, and monitor project progress.

- Friday CRM

Friday CRM distinguishes itself with a simple and user-friendly interface, making it an attractive choice for businesses seeking a CRM solution that can be quickly adopted by teams. The platform's design prioritizes clarity and minimalism, reducing unnecessary complexities. The intuitive layout ensures that users can easily navigate the system, and its straightforward features promote a smooth learning curve.

Friday CRM's commitment to simplicity extends to its time-tracking features, allowing users to monitor their work hours effortlessly without requiring extensive training. This straightforward approach aligns with the platform's goal of providing essential functionalities without overwhelming users with unnecessary complexities. Friday CRM's straightforward interface is a significant advantage for businesses prioritizing ease of use and quick adoption.


Monday vs. Friday: Customer Support

- monday sales CRM

monday provides comprehensive customer support through various channels, including live chat, email support, and an extensive knowledge base. Users can access resources such as tutorials, FAQs, and community forums for additional assistance. The robust support system ensures that users receive timely assistance and can maximize the platform's benefits.

[Related article: Notion vs monday: Which Is Better in 2024?]

- Friday CRM

Friday CRM offers responsive customer support through email and a knowledge base. While it may not have the same range of support options as monday, users generally report positive experiences with the support team. The responsive support ensures that users can address any issues or concerns promptly.


Friday or Monday: Learning and Knowledge Bases

- monday sales CRM

monday sales CRM recognizes that effective onboarding is crucial for user success. The platform provides a comprehensive knowledge base, including tutorials, guides, and FAQs, to assist users in familiarizing themselves with its features. Video tutorials and step-by-step guides cater to various learning preferences, ensuring that users can access the information they need to maximize the platform's capabilities.

Additionally, monday fosters a sense of community through its forums, where users can exchange insights, tips, and best practices. This collaborative environment contributes to ongoing learning and enables users to leverage the collective knowledge of the monday community.

- Friday CRM

Friday CRM's commitment to simplicity extends to its learning resources. The platform offers a straightforward knowledge base containing guides and FAQs designed to address common queries. The emphasis is on providing clear and concise information to support users in getting started quickly.

While Friday CRM may not have an extensive array of learning resources compared to larger platforms, its approach aligns with its focus on simplicity. Users looking for concise and easily digestible information will find the knowledge base effective in addressing their needs.


Monday vs. Friday: Integrations

- monday sales CRM

monday sales CRM boasts a wide range of integrations with popular tools such as Slack, Google Workspace, Trello, and more. This ensures seamless connectivity and collaboration across various business functions, allowing users to integrate monday into their existing tech stack effortlessly.

- Friday CRM

While Friday CRM supports integrations with key tools, its library may not be as extensive as monday's. However, it covers essential integrations, including Google Calendar, Slack, and Zoom. While the selection may be more limited, Friday CRM ensures that users can integrate with key tools for enhanced functionality.


Pricing Comparison of Monday and Friday

- monday sales CRM

monday offers a tiered pricing structure based on the number of users and features required:

  • Basic: €10 per seat per month (total €30/month, billed annually).
  • Standard: €14 per seat per month (total €42/month, billed annually).
  • Pro: €24 per seat per month (total €72/month, billed annually).
  • Enterprise: contact the sales team.

While monday may be considered pricier than some competitors, many users find the investment worthwhile for its robust features.

[Related article: monday vs. Wrike: Which PM Tool is Better?]

- Friday CRM

Friday CRM provides a more budget-friendly pricing model with free and paid plan options. The information about paid plans is not visible on the website. However, the free pricing option makes Friday CRM attractive for businesses looking for value without compromising essential features.


What solution is more suitable for your business?

Try Starter Suite for Free!

4.5

Unite marketing, sales, and service in a single app. Try Salesforce Starter Suite today. There's nothing to install. No credit card is required.

 

In the monday sales CRM vs. Friday CRM debate, the optimal choice hinges on the specific needs and preferences of your business. monday's advanced workflow automation and extensive collaborative features make it ideal for businesses with complex processes and a strong emphasis on teamwork. Conversely, Friday CRM's simplicity, intuitive time-tracking, and budget-friendly pricing position it as an attractive option for smaller businesses or those seeking a straightforward CRM solution.

Before making a decision, carefully evaluate your business requirements, team dynamics, and the level of customization and automation needed.

Both monday sales CRM and Friday CRM offer valuable features that can elevate your CRM experience, so choose the platform that aligns best with your business goals and workflow preferences. The comprehensive analysis provided here aims to empower businesses to make an informed decision, ensuring that the chosen CRM platform becomes a valuable asset in fostering growth and efficiency.

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Jay Hendricks

CRM migration & integration expert
When not knee-deep in his vegetable garden, wrestling with weeds or shoo-ing his dogs away from his prized squash, Jay can be found day-dreaming about engaged and happy customers who never have to worry about their CRM because it’s working for them, not against them.

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