What is Creatio CRM?

Creatio CRM is a no-code powered suite of high-end products for marketing, sales, and service automation to automate the entire customer journey with maximin degree of freedom.  

  • Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code. 
  • Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code.  
  • Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code.  

Creatio CRM products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs, whether it’s complex B2B sales, e-commerce, partner relationship management, customer service, or all of the above.  

Creatio is the leading provider of ONE platform to automate industry workflows and CRM with no-code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons. 

Today, thousands of customers launch millions of CRM, operational and industry workflows with our platform every day in 100 countries! Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports.  

Creatio is headquartered in Boston, MA. We have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others. 


  • In addition to rich OOTB CRM features, Creatio CRM makes a strong emphasis on: 

    • no-code tools for system and UI customization 
    • workflow automation 
    • AI\ML capabilities for predictive and prescriptive analytics,  
    • reporting,  
    • flexible dashboards 
    • hundreds of composable apps, ready-to-go solutions, and add-ons that can be downloaded for Creatio CRM from Creatio Marketplace.  



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  • Free trial – yes
  • Starts at $25 per month


  • Email
  • Help Desk
  • FAQs
  • Forum
  • Phone Support
  • 24/7 (Live Rep)
  • Chat


What is Creatio?

Creatio offers business process management and CRM.  It’s a cloud-based software with a comprehensive platform for sales, marketing, and customer service. 

How much does Creatio cost?

Creatio CRM has an online form to help you calculate the cost of their product.  It depends on a number of variables, such as the number of contacts and users your business has.

Who uses Creatio?

Creatio is a versatile software that works for several industries, from financial services to manufacturing plants.