What is HubSpot CRM?

Have you heard about the inbound approach to running a business? It`s focused on building excellent relationships with customers at every stage of the buyer`s journey. HubSpot pioneered the inbound strategy. Their platform gives you all the tools you need to attract, engage, and delight your customers–from prospect to purchase and beyond.

The HubSpot platform includes a CRM and four powerful hubs for marketing, sales, content management, and customer service.



  • Contact management
  • Contact website activity
  • Deal management
  • Tasks & activities
  • Company insights
  • Gmail and Outlook integration
  • Custom webforms
  • Ticketing
  • Conversations inbox
  • Reporting dashboard
  • Email tracking & notifications
  • Email templates
  • Canned snippets
  • Documents
  • Telephony
  • Meeting scheduling
  • Messenger integration
  • Custom properties








  • CRM is free.
  • Premium editions start at $50/month
  • Free trial - yes
  • Marketing Hub - $50-$3,200 per month
  • Sales Hub - $50-$1,200 per month
  • Service Hub - $50-$1,200 per month
  • HubSpot CMS - $300 per month


  • Customer support
  • 24/7 Onboarding
  • Customer success manager
  • Community
  • Knowledge base
  • HubSpot Academy
  • Ticketing
  • Developer documentation
  • Customer blog
  • Email
  • Chat
  • Web forms


How much does HubSpot CRM cost?

HubSpot CRM offers a "free forever" plan aimed at small businesses. This freemium model will help you manage contacts, leads, deals, and sales performance. Best of all, it's free for an unlimited number of users.
HubSpot is scalable and can evolve with your business. As your company grows, you can browse their advanced add-ons for sales, marketing, customer service, and content management service (CMS). 
These add-ons come at an additional cost:
  • Marketing Hub plans begin at US$ 45/month
  • Service Hub plans begin at US$ 45 /month
  • Sales Hub plans begin at US$ 45/month
  • CMS Hub plans begin at US$ 270/month

What are the biggest benefits of HubSpot CRM?

HubSpot is a cloud-based CRM that will modernize your business for free. You won't waste time switching between browser tabs or searching through spreadsheets. HubSpot creates a centralized hub of information where you can track email, leads, sales, social media accounts, and more. All your company data is at your fingertips, and you can access it anywhere you have an Internet connection.
Another advantage is the depth of HubSpot's product suite. In addition to their free CRM, they offer advanced tools for sales, marketing, customer service, and content management (CMS). The rich feature set for these four 'hubs' is hard to beat--if you can afford it. 
To sum up-HubSpot could be your dream solution if you want to motivate all of your departments through the four hubs. For smaller businesses, the free CRM guarantees peace of mind and organization. 

Does HubSpot CRM work with Mailchimp?

HubSpot features over 650 powerful integrations, including Mailchimp. You can broaden your reach, boost sales, and collect more leads by syncing HubSpot with Mailchimp.

Which operating system does HubSpot CRM support?

HubSpot is a cloud-based service. It supports the latest version of the following browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, and Internet Explorer 11* (not supported by the calling tool). 

Who uses HubSpot CRM? 

HubSpot has 100,000+ customers in over 120 countries. This all-in-one CRM serves companies of every size, from small businesses to global giants such as the World Wildlife Fund, Suzuki, SoundCloud, and Trello.