What is Feefo?

Feefo is a cloud-based consumer review and rating management software which enables you to collect, manage and respond to consumer feedback. Feefo’s dashboard provides integration tools such as an API and a Facebook app for social sharing. All reviews and ratings are hosted by Feefo but can be pulled in and displayed on your own website with various customizable options; such as, rating percentage display, star rating display and text display. As well as displaying reviews and ratings directly on your website, next to products, etc., you can also provide rating data to Google, meaning a star rating will be displayed against your product in the Google search results pages. Feefo is an automated customer feedback solution that is cost-effective and very powerful in terms of gathering and analyzing genuine feedback, suggestions, and observations from actual customers. On top of being a feedback gathering engine, Feefo also enhances the SEO (search engine optimization) values of its clients’ websites and improves their Google seller ratings. Feefo also provides users with a quick response tool, enabling them to immediately engage and communicate with their customers once feedback has been received. Feefo is a simple software that comes with a plethora of benefits. With genuine feedback from genuine customers, Feefo users can easily derive actionable, high-value insights and come up with better solutions, products and services that will meet and even excel the customer expectations.