37.5 is a leading expert in Strategic Execution. We engage in dialogue with company leaders to uncover and clarify the company's strategy in order to build the strategic plan and support its implementation through four practices: Business Development, Customer Experience, Operational Excellence, and Human Capital.
In today's business landscape, customer-centricity is paramount. This requires having an intimate and constant understanding of the customer, based on all the physical or digital interactions generated by commerce and marketing. To effectively leverage the data generated by these customer and prospect interactions, companies must equip themselves with a CRM tool.
We assist you in implementing your CRM from a commercial (Sales Automation) or marketing (Marketing Automation) perspective, with our partner HubSpot.
At 37.5, we understand that successful execution of a company's strategy is crucial for its growth and sustainability. We believe that strategy is not just a document, but a living and evolving process that requires continuous alignment and adaptation. That's why we work closely with company leaders to reveal and clarify their strategy, ensuring that it is well-defined, actionable, and aligned with the company's goals and values.
Once the strategy is established, we help companies build a comprehensive strategic plan that outlines the specific actions and initiatives needed to achieve their strategic objectives. This plan serves as a roadmap, guiding the company's efforts and ensuring that everyone is working towards the same goals.
But a well-crafted strategy and strategic plan are only the first steps. Execution is where the real value is created. That's why we focus on four key practices that are essential for successful execution: Business Development, Customer Experience, Operational Excellence, and Human Capital.
Business Development is about identifying and pursuing growth opportunities, whether through new markets, partnerships, or product/service innovation. We help companies develop a systematic approach to business development, ensuring that they are constantly exploring new avenues for growth and staying ahead of the competition.
Customer Experience is at the heart of any successful business. We help companies understand their customers' needs, preferences, and pain points, and develop strategies to deliver exceptional experiences at every touchpoint. By creating a customer-centric culture and implementing customer experience management practices, companies can build strong and lasting relationships with their customers, driving loyalty and advocacy.
Operational Excellence is about optimizing processes and systems to drive efficiency, productivity, and quality. We help companies identify areas for improvement, streamline operations, and implement best practices to achieve operational excellence. By eliminating waste, reducing costs, and improving overall performance, companies can enhance their competitiveness