What is Yext?

Yext is a hosted search-as-a-service platform that empowers businesses to build frictionless digital experiences wherever consumers look for answers. At the foundation of our platform is a Knowledge Graph, a brain-like database that stores all of a business’s most important information. This enables brands to deliver direct answers to customer questions in the form of featured snippets, maps, FAQs, custom calls to action, and more. The same information can sync from the Knowledge Graph to any of our 250+ integrations with industry partners, so businesses can manage data and capture consumer intent with the tools they trust. Brands like Verizon, Vanguard, Campbell’s, and Farmers Insurance — as well as organizations like the U.S. State Department and the World Health Organization — trust Yext to deliver best-in-class, natural language search experiences that convert more business, reduce support costs, and uncover new insight about what matters most to their customers. Yext Pages put your marketing team in control of your brand’s landing pages – ensuring consumers can find optimized, accurate, and consistent answers about your business no matter how they are searching. Yext Reviews helps you to build a customer-centric reviews management program by monitoring and analyzing reviews across the Knowledge Network, engaging customers through response, and generating authentic reviews directly from your customers.With information about your brand scattered across the digital ecosystem, it’s never been possible to see a single, complete view of how consumers interact with your business everywhere online. Yext Analytics brings customer interactions into focus everywhere they occur.