What is Enquire CRM?

Enquire CRM is a senior living and post-acute care solution that lets users to tailor the workflow, sales process, and language for each customer. The cloud-based platform is intended to help users increase conversion rates and contacts while also providing insight into community performance through tailored business intelligence and reporting tools.

The skilled nursing capability in Enquire CRM aids in the efficiency of admission processes, referral management, account administration, admission checklist, hospital integration, EMR integration, and market data integration. Users can also keep track of outreach, as well as non-referring and referring accounts, to see how their business development efforts are translating into admissions. Enquire CRM also makes it easier for home health, home care, and hospice agencies to accept and process referrals.

For combining every service line on one platform, Enquire CRM is designed to reduce the number of systems required by post-acute care and elder housing enterprises. Through actionable insights and analytics, users can see their full buyer journey and obtain insight into the movement of patients and residents within the network.

Key benefits of using Enquire CRM

  • Marketing automation, customer journey tracking, one-click internal referral, referral, and lead management, company-wide analytics, and integration with EMR/EHR are among the life plan and network functions of Enquire CRM.
  • Software replaces spreadsheets by displaying current information and forecasting a patient's census and log.
  • Real-time dashboards and reports allow users to keep track of contacts, inventory, and referrals.
  • A fully integrated marketing system that allows users to create web forms, landing sites, mass emails, social media scheduling, and drip campaign workflows.
  • The dashboard offers over 100 visualizations as well as a customizable interface that allows users to automate manual reports.

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