FLG is a cloud-oriented CRM system designed to aid businesses in managing leads and streamlining processes. Its array of features includes multi-channel customer contact, appointment organization, workflow automation,  integration capabilities, bulk data imports & updates, compliance management, and comprehensive reporting.

 

The FLG platform empowers marketing units to gather leads through a variety of channels, including telephony, SMS, email, social media, and chatbots. Administrators can configure automated response systems for efficient handling of customer inquiries and the distribution of leads among team members for subsequent pursuit. Moreover, in the FLG overview, we should mention that the platform provides a centralized dashboard that affords managers the oversight of email, SMS, and postal marketing campaigns.

 

FLG seamlessly integrates with a spectrum of third-party applications, including Buffer, MailChimp, FreshBooks, QuickBooks, G Suite, Microsoft 365, and others. Team members can generate funnel-oriented reports and track sales metrics within specified timeframes. These insights can be exported in an assortment of formats like pivot tables, area graphs, line charts, and pie charts.