What is GiftWorks?

GiftWorks is a cloud-based fundraising solution specifically designed for small and medium-sized nonprofits. Key features include volunteer management, donor management, event and ticket management, and reporting. 

With donor management, users can track donation amounts, find out all the information about donors, and contact them by e-mail or in another way. With volunteer management, users can manage reservations, set fundraising goals, and monitor income and expenses in a volunteer portal. The reporting module provides a list generator that helps users create custom reports. Other features include user-role management,social-media tracking, fundraising, marketing, and communication tools. 

One of the advantages is the integration of GiftWorks with MailChimp, QuickBooks, Salesforce, Constant Contact, EventBrite, and Paypal. It makes it easy to manage all fundraising processes from volunteer and staff coordination, and participant tracking to fund analysis. In addition, you can build and develop relationships by collecting contact information and tracking progress with unlimited history. It will help you turn one-time donors into regular ones. 

GiftWorks is equipped with simple reporting and Smartlists. You can easily create reliable reports in any format that is convenient for you. GiftWorks email tools make sending solicitations, receipts, reminder letters, and thank-you letters quick and easy.

Figure out which appeals and campaigns helped the most and which need help themselves — all at the touch of a button. Because of GiftWorks’s CRM handles gift-matching programs with ease, you can manage what goes on even beyond the walls of your office!

Support is offered via email, phone, email, customer service agents, training videos, and a knowledge base.

Key pros of using GiftWorks:

  • Strong security protocols;
  • Internal messaging;
  • The online donation form that matches and integrates into the website;
  • Segmented mailing lists;
  • Live auctions and event ticketing through BiddingForGood.