What is Issuetrak?

Issuetrak is a versatile software for tracking issues that can be adjusted to fit various industries and uses, including IT Help Desk, Customer Support, and Project Management.
 
You can use Issuetrak either in the cloud or on your own servers, making it suitable for any size of department or organization.
 
This product comes with a Task Manager for assigning tasks and creating workflows, a set of automation tools, round-robin issue distribution, and user-friendly reporting choices. Issuetrak allows lots of ways to customize how issues are submitted, with options like personalized screens and user-defined fields. Additional modules are available to enhance the core product with features like Asset Management and Active Directory integration.
 
Users can automatically record audits, create their Knowledge Base, personalize their reporting dashboard to show preferred metrics at a glance and manage issues through a centralized and adaptable Issue Hub.
 
One of the Issuetrak pros is the around-the-clock support and guided setup and onboarding to help users configure their system just the way they want.

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