What is Ricochet360?

Ricochet360 is an all-in-one cloud solution that combines a call center, customer relationship management, and marketing automation. Suited for businesses of all sizes, it offers a smart dialer to automate tasks like emailing prospects, recording calls, and boosting contact rates.
 
Its features include lead management, call analysis, skill-based calling queues, automatic email messaging, interactive challenges, scripting, and more. The CRM section lets marketers capture, track, and distribute leads to sales reps based on their skills and availability.
 
Moreover, it includes a cloud phone system for easy click-to-call actions, call transfers, and performance tracking. Ricochet360 allows tailored call campaigns for specific lead types, enhancing the sales process. The Ricochet360 pricing is based on monthly subscriptions, and support is available through phone, email, and online methods.

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