What is Survicate?

Survicate is a cloud-based customer relationship management system for small and medium organizations across a wide range of sectors. It provides a number of options for gathering client feedback. Survicate is an all-in-one software  for gathering feedback that includes:

  • Surveys on certain websites
  • In order to understand more about website visitors, ask pertinent questions in the context.
  • Email surveys with a single click. Customer satisfaction should be swiftly analyzed, and participants' email addresses should never be requested again.
  • Surveys for mobile applications. It is a great way to obtain feedback from app users.
  • Questionnaires. Gather detailed client information and distribute it via social media or other methods.

Get to know your clients better and take the guesswork out of decision-making. Survicate integrates with Google Analytics, HubSpot, Intercom, Pardot, MailChimp, and Salesforce, as well as other analytics, CRM, and marketing automation tools. This allows you to consolidate all of your information in one location and utilize it to increase the efficiency of your marketing and sales teams.

Survicate's main advantages:

  • Learn more about your consumers and tailor your offer to their requirements.
  • Find and eliminate friction areas in the conversion process.
  • Gather recommendations for changes.
  • Reduce turnover by increasing client loyalty.
  • Improve your Net Promoter Score by doing research.
  • Activate and retain users in your mobile applications.

Exit intent, page scroll, time delay, and custom events are all examples of triggers that might generate Survicate feedback. On-page website widgets may be used to collect real-time feedback from present and prospective clients.

Survicate can also send follow-up questions or action requests based on past responses. The solution includes a variety of ready-to-use surveys that may be altered. Based on consumer metrics, surveys may be distributed to specific groups.

Survicate comes with a number of look modification possibilities as well as connectivity with a number of prominent marketing platforms. The solution may be purchased on a month-to-month subscription basis.

Using this CRM you will get many benefits, namely:

  • In just a few minutes, you can create on-brand surveys.
  • Choose from 125+ survey templates or create your own.
  • A visual editor allows you to change colors, styles, and designs.
  • Use 15 different sorts of questions, including NPS, CSAT, and CES.
  • Use skip logic, custom actions, and redirection to create smart surveys.

As a result, Survicate allows you to collect continuous feedback from your clients at all levels of the funnel. Acquire, engage, and retain customers more effectively. Your audience may be segmented by channel, property, and behavior. Native integrations are available. Reporting with a focus on the details. It only takes a few minutes to set up.

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