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Operational CRM Definition, Benefits & 10 Examples
You cannot undervalue the importance of a CRM operational system. Therefore, let's figure out its meaning, benefits and consider...
Interview with Bobby Rudder: ‘CRM is An Ever-Evolving Treasure Chest for Savvy Marketers’
Learn more about the role of CRM in digital marketing with Bobby Rudder, Vice President of Marketing and Communication at Godlan...
Zoho Alternatives: Top 6 CRM Competitors
If Zoho doesn’t meet your needs, here are Zoho alternatives that are similar in terms of functionality, but might have the options...
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8 Best Copper CRM Alternatives to Use in 2024
Do you want a CRM program that is similar to Copper CRM but has more features? We'll look at some of the top alternatives to...
What Does Wholesale CRM Offer That Traditional CRM Does Not?
The sales team of a wholesale business mainly focus on the task of making their clients aware of new product features, generating...
Interview with Barry Dalton: ‘Social Customer Care is At An Inflection Point Now’
How can CRM improve your customer service? Take a look at this interview with Barry Dalton and get an expert view of this issue.
Best CRM Conferences to Attend in 2022
We compiled a list of CRM conferences to attend in 2022 from across the world. This list includes the event's date, location, and...
Microsoft Loop: Everything You Need To Know - A Beginner's Guide
Unlock the power of collaboration with Microsoft Loop: get started with our beginner's guide and enhance teamwork and productivity...
Customer Centricity
Customer centricity is the ability of people in an organization to understand customers' situations, perceptions, and expectations.